1. HOW TO PARTICIPATE TO BORDEAUX FÊTE LE VIN?

The Festival is freely accessible along the quays for its entire duration. However, to enjoy the tastings, a Tasting Pass is required.

2. WHERE CAN I BUY MY TASTING PASS?

Prior to the Festival:

• Directly on the online ticketing service (at the moment at the exclusive rate of 17€ instead of 22€).
• At the Guichet Cailhau of the event, open on Wednesday 21 January from 12pm to 6pm.

During the Festival:

• Directly on the online ticketing service.
• At the two ticket offices of the Festival: Place Munich (at the bottom of the Place des Quinconces) and at Cailhau (opposite the Maison Écocitoyenne).

3. WHEN AND HOW TO COLLECT YOUR TASTING PASS?

After purchasing a Tasting Pass, you will receive an "Exchange Voucher" by email to exchange for your Tasting Pass with its glass & case. To collect your Pass before the Festival :

• At the Guichet Cailhau of the event, open on Wednesday 21 January from 12pm to 6pm.

During the event :

• At the two Festival counters: Place Munich (at the bottom of the Place des Quinconces) and at Cailhau (opposite the Maison Écocitoyenne).

After the Festival, you can also deposit your Pass in one of the dedicated terminals at the exit of the Festival, so that it can be recycled!

4. WHAT IS THE TIMETABLE FOR THE FESTIVAL?

From 22 to 25 June 2023, the Bordeaux Wine Festival opens its doors at 11am and closes them at 11pm.

5. IS IT POSSIBLE TO USE THE PASS OVER SEVERAL DAYS?

Yes. The Tasting Pass allows you to enjoy 11 tastings, among others. These can be used on the same day but also throughout the event, over several days.

However, Tasting Passes that are not used in full, i.e. all the tastings available, are neither exchangeable nor refundable.

6. CAN I SHARE MY TASTINGS?

Yes. Your Tasting Pass can be used by other people and the 11 tastings distributed.

7. HOW THE PASS WORKS AND HOW TO CHECK YOUR BALANCE

Each Pass includes 11 tastings, including 2 "coup de coeur" tastings, as well as 1 workshop at the Ecole du Vin (reservations open 1 month before the event). The first 9 can be used for one tasting per pavilion except for the Fresh Wines pavilion (2 tastings max). The "coups de cœur" can be used in any pavilion to enjoy a second glass.

To do this, go to the pavilion of your choice, choose the wine you wish to taste and present your Pass to the shopkeeper on site. To check your balance, scan the QR code on your card OR go to the INFO point of the Festival.

8. CAN I BUY INDIVIDUAL OR ADDITIONAL TASTINGS?

No. However, it is possible to buy a second Tasting Pass, which allows for 11 additional tastings.

9. IS EVERY EXIT PERMANENT?

No. The Wine Festival remains freely accessible.

10. CAN I BRING FOOD AND DRINK?

It is possible to bring food, but all alcoholic beverages and glass containers are forbidden on the festival grounds.

11. WHAT ARE THE AGE RESTRICTIONS?

The purchase and use of Tasting Passes is restricted to persons aged 18 and over.

12. IS THE HEALTH PASS COMPULSORY?

We will apply the sanitary standards in force at the time of the festival.

13. IS THERE A WINE SALE ON SITE?

No. There is no sale of bottles on site.

14. I BOUGHT MY TASTING PASS ONLINE BUT I HAVEN'T RECEIVED MY VOUCHER...

You can contact support via the following email address: [email protected]

15.  I LOST MY TASTING PASS...

In case of loss, it is possible to buy a new pass at the various points of sale at the standard price of 22€.

16. I BROKE MY GLASS...

In case of breakage, glasses are available for sale at the ticket office.

14. OTHER INFORMATION

• Dogs are not allowed on site
• List of prohibited objects in the Festival area
• Access (tram, bus, bicycle)
• On site: payment in cash or by credit card
• PRM Accessibility